Privacy Policy

Information We Collect

We may collect personal information from clients when you:

• Request a quote
• Book an event or service
• Complete an inquiry form
• Communicate with us by phone, email, or social media
• Make a payment or sign a service agreement

The information we may collect includes:

• Name
• Email address
• Phone number
• Event details (date, location, type of event)
• Billing and payment information
• Delivery or service location

How We Use Your Information

We use the information we collect to:

• Provide event planning, decorating, balloon décor, and rental services
• Communicate with you about your event or order
• Send invoices, contracts, and confirmations
• Improve our services and customer experience
• Respond to inquiries or customer service requests

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared when necessary to:

• Process payments
• Work with trusted vendors assisting with your event
• Comply with legal requirements

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

Photos and Marketing

Photos or videos taken during events may be used for portfolio, social media, or marketing purposes unless the client requests otherwise in writing.

Your Privacy Choices

You may request to:

• Review the information we have about you
• Update or correct your information
• Request removal of your information from our records